If you encounter a problem or have a question about Offline Translate, contact us by email:
When reporting a problem, please include your iOS version, device model, the languages you selected, and a short description of what happened. Do not send sensitive translation content unless it is necessary to investigate your request.
Yes. Translation works offline after the required Apple language models have been downloaded to your device. An internet connection may be required the first time you prepare a language pair.
These permissions are used only when you take or select an image for text recognition and translation. Image recognition and translation are performed on your device.
These permissions enable on-device speech recognition for conversation translation. The App does not save audio recordings.
Open the App's settings, choose Translation History, and use the clear-history option. Deleting the App also removes its local app data from the device, subject to your Apple backup settings.
Language availability is determined by Apple Translation on your version of iOS. Update iOS and confirm that both languages are supported and their models are installed.